USDA Nationwide Default Management Services and HUD Secretary Held Loan Servicing contracts, ISN performs single-family home loan portfolio management to include default management (e.g. claims, customer service, foreclosures, property preservation, and REO sales).

ISN’s INSIGHT software is a case management solution built to streamline workflows and enhance performance using Salesforce, AWS, and other SaaS providers. Utilizing artificial intelligence (AI), ISN INSIGHT outperforms service level agreements (SLAs) and quality requirements. Currently built for real estate, compliance and investigations, it continues to grow into other industry sectors and uses AI and ML.

ISN is the prime contractor for the US Department of Housing and Urban Development (HUD) to provide Mortgage Compliance Manager (MCM) services. ISN delivers technology-driven pre-conveyance and post-conveyance compliance services associated with claims, acquisition, and the disposition of the FHA Single Family insured assets. Visit the ISN HUD MCM landing page for additional information.

ISN has performed over 10,000 tobacco retail inspections to date as a partner with the Food and Drug Administration Center for Tobacco Products (FDA CTP). We deploy Inspector teams to identify retailers in violation of the Tobacco Control Act to ensure that FDA takes the appropriate action to enforce regulations that prohibit the sale of tobacco products to minors.

ISN holds multiple contracts that protect benefits integrity for social service programs around the nation. As a partner to the United States Department of Agriculture (USDA), ISN performs nationwide site visits to businesses enrolled in the Supplemental Nutrition Assistance Program (SNAP) to ensure that they adhere to regulations associated with the food stamps program. As a result, beneficiaries around the nation have access to the healthy, high-quality food and businesses in the program are working in the best interests of public health.

ISN delivers independent quality assurance services to the U.S. Department of Justice (DOJ) and the Securities and Exchange Commission (SEC) to ensure a high volume of litigation data is accurate and complete. By providing daily, high-volume review and validation of key evidential data, ISN ensures the U.S. government has all necessary information to enforce legislation against financial and other crimes.