ISN specializes in the meticulous management and upkeep of federally regulated real estate assets. Our expertise in facilities and real estate disposition encompasses various services, including:
- Property Preservation and Inspection Services
- Real Estate Owned (REO) Disposition Services
- Foreclosure Legal Services
- Appraisal Services
- Loan Servicing (including secure loan servicing software)
- Mortgagee Compliance Management
- DoD Facility Maintenance/Support
- REO and Commercial Property Management/Maintenance
- Tenant Management (including lease administration, evictions, etc.)
- ISN INSIGHT ® is an ATO-ready and FEDRAMP-certified solution to support Federal client’s new and upcoming requirements
Within this realm of services, ISN supports clients including:
- U.S. Department of Housing and Urban Development (HUD)
- U.S. Department of Agriculture (USDA)
- U.S. Marine Corps (USMC)
- U.S. Marshals Service (USMS)
- General Services Administration (GSA)
Functioning as a prominent service provider for nationwide facilities maintenance and management, ISN has successfully fulfilled Federal program requirements across all 50 States and territories, overseeing Government-owned property.
The strength of ISN lies in its access to a nationwide team of property and mortgage specialists, uniquely positioning us to handle large-scale facilities and real estate management projects. Our track record of ensuring exacting standards of quality and timeliness on such projects distinguishes us as a reliable contractor, assuring our clients that their projects are in capable hands.
Loan Servicing IT System: ISN specializes in providing tailored software and application development solutions that enable our clients to expand their scopes of work, increase efficiency, implement vital oversight and monitoring activities, and strengthen integration across functions. For our Loan Servicing efforts, our system manages workflows, timelines, and performance metrics; distributes work and tracks decisions; and provides trend tracking and data-driven analytics—all to deliver excellent performance that meets or exceeds our client’s requirements and expectations. Further capabilities include:
- Instant access to data and analytics for accountability and visibility purposes
- Production of daily, monthly, quarterly, year-to-date, and cumulative reports
- Advanced, complexity-based workflows (e.g., most complex work goes to senior specialists)
- Transparency of staff production with tools and support for the quality review process
- Identification of at-risk departments to determine the need for corrective action
ISN’s Loan Servicing IT system also has capabilities for full documentation, automation, and timeline-based tracking through the use of various industry-standard technological tools and processes that reduce disorganization and processing times. This includes:
- Automated imaging, labeling, organization, tracking, distribution, and extraction of data from high volumes of diverse document types
- Date stamping, labeling, and categorical sorting functions
- Intelligent Character Recognition (ICR) capabilities
- Automated intelligent processing
