ISN stands at the forefront of delivering knowledge and records management services to the U.S. Government. Our focus lies in offering comprehensive information management services throughout the entire life cycle of large-scale Government programs and functions. We assist clients in harnessing and leveraging enterprise data to fulfill their missions, all while ensuring the utmost level of information security.
With a rich history marked by extensive experience in knowledge management across diverse programs and scopes, ISN excels in collecting, organizing, and maintaining data and records. Our capabilities extend to native formats and systems, as well as cutting-edge solutions deployed in state-of-the-art systems and cloud environments. This encompasses the use of sophisticated data management systems and databases, alongside specialized software solutions like Relativity, Laserfiche, Kofax, Concordance, Documentum, iPRO, and various other tools.
Our expertise in secure document handling, data imaging, data conversion, electronic and physical data storage, and digital data management aligns seamlessly with the imperative to house, transform, and share data across all channels. ISN is well-versed in a diverse range of hardware and software associated with data management. Our solutions are crafted to tailor-fit clients’ available resources, budget constraints, quality concerns, and specific work order requests. The ultimate objective is to provide our clients with a solution that is low-risk, cost-effective, and swiftly implemented.
Our proficiency in knowledge management encompasses the following services:
Litigation Support Services
- Records Management (Physical and Electronic)
- Information Management Program Management
- IT System Implementation and Maintenance
- Quality Assurance and Analytical Support
We have supported clients including:
- Department of Justice (DOJ)
- Securities and Exchange Commission (SEC)
- Department of Housing and Urban Development (HUD)
- United States Agency for International Development (USAID)
- Food and Drug Administration (FDA)
Litigation Support Services: ISN leverages our extensive experience with litigation support software such as Concordance, Lexis-Nexis, iPRO, and LAW, combined with refined Standard Operating Procedures for both physical and electronic file maintenance. ISN tailor’s solutions to the unique environments of each client, considering the specific differences that make each organization distinct. Our rigorous quality review process ensures exhaustive verification of completion, accuracy, and organization. With a proven track record of handling over 250 TB of data in support of Federal litigation support programs, ISN consistently delivers services with a focus on timeliness and quality.
Custom Records Management Solutions: ISN specializes in providing tailored software and application development solutions that enable our clients to expand their scope of work, increase efficiency, implement vital oversight and monitoring activities, and strengthen integration across functions. ISN’s custom records management solutions:
- Support the automated imaging, labeling, organization, tracking, distribution, and extraction of data from high volumes of diverse document types
- Eliminate the risk of disorganization due to misplaced records
- Reduce processing times, thereby reducing inefficiency-related risks
- Eliminate risk stemming from human error associated with manual labeling of files
- Support required date stamping, labeling, and categorical sorting functions
- Create high-quality text-searchable PDFs
- Utilize Intelligent Character Recognition (ICR) capabilities
- Support automated intelligence processing
- Promote accurate and timely reporting
